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March 6, 2024

The Ronald McDonald House Weekend House Manager is a part time hourly rate position and reports directly to the House Manager at our RMH near Blank Children’s Hospital and our RMH at MercyOne Children’s Hospital. The objective is to manage the weekend and/or evening operations of the Ronald McDonald House, dealing with guests and families with care and compassion and overseeing the facility in tandem. Responsibilities included are as follows, but certainly not limited to: Areas such as facility operations and cleaning, guest family check-in/check-out, and management of overall resource coordination.

          If you are interested in this position, please send your resume to our Assistant Operations Manager                                          Meggie Curtis at meggie@rmhdesmoines.org

Position Responsibilities:

  • This position may require sleeping at the RMH and being “on call” during overnight
    hours
  • Work with members of the RMH staff, and volunteers to achieve the goal of
    providing the best possible services for guest families
  • Handle all areas of guest check-in and check-out, manage wait list, room
    assignments, hotel stays, referrals, enforcing House rules and policies, inspection
    of rooms at check-out, and preparing bedroom for the next guest.
  • Do regular inspections to determine cleaning requirements and supply needs
  • Report any maintenance needs of the House to the House Manager
  • Updating guest management software
  • Ensure kitchen is continually stocked and cleaned
  • Clean common area bathrooms daily
  • Ensure that all common rooms in the House are clean, safe and stocked
  • Keep linen closet stocked and cleaned
  • When shift is over, communicate thoroughly with relieving Weekend Manager
    and/or Overnight Staff anything regarding occupancy, maintenance and any
    activities that occurred
  • Both Houses work in conjunction to assist with providing a meal and any supplies
    needed
  • Assist any volunteers or volunteer groups with their project while at the House

 

Requirements and More Information